Please note that all of our boxes are sealed with a sticker. If the sticker is torn or removed, the product is considered opened and is not eligible for return.
Results may vary from person to person and results are not guaranteed.
Please note as a growing company we do not provide return labels or cover cost of shipping.
Information presented on the Cymbiotika Website is not meant as a substitute for or alternative to medical advice, diagnosis or treatment. The advice of a licensed medical doctor should be sought before using any supplemental dietary product.
Customers and potential customers should consult with a Doctor before using Cymbiotika products if he or she has a serious medical condition or uses prescription medications.
RETURN POLICY
Initiate your return within 14 days of delivery to be eligible for a refund, minus shipping/tariff/customs or other non-product costs.
The return package must include a receipt or proof or purchase.
Return packages not received within 14 days after initiating the return will not be eligible for a refund.
If a refund is not possible with the payment method used at time of purchase, a gift card will be issued.
Damaged or opened items are not eligible for a refund.
DAMAGED OR MISSING ITEMS? Contact Customer Experience at sales@cymbiotika.co.uk or 0121 809 7312.
WHAT'S NOT RETURNABLE?
Items not purchased from cymbiotika.co.uk
Broken seals of boxes and opened products are not returnable.
Orders without an order number or proof of purchase.
Orders that are outside of the 30-day return policy period.
For hygienic reasons, opened shower filters are a Final Sale.
For hygienic reasons, all clothing is a Final Sale.
Gift Card Returns: No cancellations or refunds on the purchase of a gift card, final sale.
To initiate a return please contact Customer Experience at sales@cymbiotika.co.uk or 0121 809 7312
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